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They were responsive from my initial email request, had great customer service while in the shop, and kept me updated throughout the process. When I had some additional drone issues come up (unrelated to initial repairs) shortly after I got it back, they took care of these issues at NO EXTRA CHARGE. These guys are fantastic! Go visit the shop if you can, great tutorial videos and drones to see.
Joe Howard
Preston got our drone that had been sitting new in box for 4 years updated on all software and spent over 30min giving us "the basics" on how to fly our drone. He is extremely knowledgeable and professional and we highly recommend taking your drone here for repairs, etc!
Lisa F.
It’s really nice to find a retail service that provides true SERVICE and performs over and above the norm. I will direct all my drone requirements to Madison Drone going forward. Please do not hesitate to do likewise. Any questions? I’ll answer them.
John Law
They go out of there way to help and accomplish the task at hand. They are a authorized Dealer which makes them a one stop shop. I will always buy all my future purchases and repairs at Madison Area Drone Service, you won't be disappointed. I would bet my life on it. So please check out Madison Area Drone Service before you purchase or need repairs. PRESTON will not let you down.
Ricky Britton
I had minor damage on my drone and Preston had it back to me within about a week. He kept me informed with what needed to be done and quoted me a fair price for the repairs. The drone came back to me very well padded and packaged. I had emailed a question about calibrating the drone when I got it back and he called me to explain how to do it over the phone. I'll definitely use them again!
Michael Hudson
Purchased a yaw motor and hardware pack for my P4P Drone. Parts were shipped expeditiously and arrived complete as ordered. Also received communication giving tips on how to best install the yaw motor. Will definitely do all future drone parts business with these folks.
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